Shipping Policy

We (ibalababy.com)offer you a range of global shipping methods. But we need 2 business days to proceed your order normally.

If the item you ordered is temporarily out-of-stock, you will be contacted by our customer service representatives. You can choose to wait for restocking or cancel the order.

Shipping Methods & Shipping Time

We normally use DHL UPS FedEx USPS as couriers. The shipping methods vary depending on the shipping country / warehouse.

After shipping, you will receive a shipping email with the tracking number. Normally you can track your package at: 

a. Total delivery time = Processing time + Shipping time

Processing time = the time between the time you place your order and the time of shipment
Shipping time = the time between shipping and delivery of your order to you

b. Processing Time: 2 business days normally

c. Shipping Area & ShippingTime

 

 

Country or Region

 

 

 Shipping From Shipping Method Shipping Time order over
$49

 

order under

$49

 

 

 

United States

 

 

     China FedEx/UPS/Priority Line 7-10 days Free $6.99

EU Countries:

Germany, Italy, France, Spain, United Kingdom, Portugal, Austria

 

 

 

     China EU Priority Line 7- 10 days Free $6.99

 

 

Asian Countries:

Singapore, Philippines

 

 

     China 4PX/FedEx 7-10 days Free $6.99
Canada, Mexico,  Australia，New Zealand    China 4PX/FedEx 7-10 days Free $6.99

 

About tax

No sales tax on all products

Customers purchasing from countries served will incur the associated customs duties or import taxes. These charges are not included in the final purchase price. Import duties or taxes will be invoiced to you directly from DHL or your designated import broker. We recommend that you contact your local customs authorities to determine the landed cost price prior to completing your purchase.

Note:


1- Working/ Business days: Working days refer to Monday ~ Friday (except on holidays and weekends)

2- The time we write is the estimated general delivery time
The exact delivery time depends on where you are and where your package comes from. If you have any questions, please contact our customer service support@ibalababy.com
We will try our best to serve you :)